Welcome to GenZSkillz, a brand powered by GTR Education for
Excellence.
Please read this Refund & Cancellation Policy carefully
before subscribing or purchasing any of our online learning programs, courses, or digital
content.
- No Refund Policy
All purchases, subscriptions, and course enrollments made on GenZSkillz are
final and non-refundable.
Once access to a course, subscription, or
service is granted, no cancellations, refunds, or transfers will be permitted
under any circumstance.
This policy applies to:
- Online courses and study materials
- Mock tests and AI learning tools
- Subscription or membership plans
- Practice papers, lab access, or digital resources
We encourage users to carefully review course details, demos, and previews (if available) before making a purchase.
- Cancellation Policy
Since all our offerings are digitally delivered, there is no option for
cancellation once the subscription or course access is activated.
Auto-renewal (if applicable) can be stopped manually before the next billing date through your
account settings.
- Duplicate or Erroneous Payments
In case a duplicate payment has been made due to a technical error or processing issue, please
contact our support team immediately.
After verification, the duplicate amount will be
refunded within 7–10 business days.
- Technical Access Issues
If you experience any issues accessing your course or subscription, please contact our technical
support team.
We will ensure your access is restored promptly — however, this
does not qualify for a refund once the service has been activated.
- Contact Information
For support or queries related to payments, please contact:
Address:
C 125, DS Max Skylish, DS Max Skylish Sarjapur–Attibele
Road,
Anekal Taluka, near Exide Gate, Thyvakanahally,
Bengaluru, Karnataka –
562107
Email: support@GenZSkillz.in
Phone: +91 90639 38836
- Policy Updates
GenZSkillz reserves the right to modify this Refund & Cancellation Policy at any time without
prior notice.
Any updates will be reflected on this page with the revised date.
